FAQ'S

FAQs

Ordering

How do I place an order?

Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

How long does it to receive my order?

Typically 3-5 working days

Do you only sell sneakers?

No, we sell clothing and accessories as well

Can I return or exchange my order?

We currently only accept exchanges.
Returned items must be in brand new condition with no signs of wear. If you plan to exchange an item, please avoid wearing it to ensure it qualifies.

Shipping

What are your shipping options?

We use ARAMEX & Courier Guy for shipping

How can I track my order?

While we don’t offer live tracking,
you’ll always know where your order stands through real-time updates on your user dashboard.

Do you ship nationwide?

Yes, we deliver across South Africa.

Payments

What payment methods do you accept?

We accept major credit cards. We plan to allow lay-buys and partial payments

Is my payment information secure?

Yes, we use SSL encryption and follow industry-standard security practices to protect your payment information.

Have more questions?

Feel free to contact us at here. We’re happy to help!